Privacy policy
We are committed to ensuring a high level of data protection that safeguards your personal privacy when using our website. This privacy policy explains how your personal data is processed and protected, your rights, and how you can exercise them. We strive to make you feel confident in our handling of your personal data. If you have any questions, please feel free to contact us. Our contact details can be found at the bottom of this page.
Who is responsible for the personal data we collect?
NONDÉ is the data controller for the personal data you provide to us through purchases and other contact with us and is responsible for processing them. NONDÉ is subsidiary brand of Zonelva AB, org. no. 559175-9567, Stockholm – Sweden.
Where is your personal data stored?
We aim to process your personal data within the European Economic Area (EEA) as much as possible and on our own IT systems, but it may also be transferred and processed in a country outside the EEA (known as a “third country”). Such transfers will only be made to recipients with an adequate level of protection and in accordance with applicable legislation. If a transfer occurs to a partner for a service in the USA, this will only be to companies covered by the so-called “Privacy Shield,” which is an agreement on the protection of personal data between the EU and the USA.
What types of personal data do we collect?
We collect personal data that you send to us when you make orders on our website, sign up for our newsletter, or participate in any competitions. The personal data you send to us may include contact information, birth date, and payment information. We may also collect certain personal data from external partners such as address information from public registers and creditworthiness information from credit rating agencies, banks, or credit reporting companies.
How do we use your personal data?
We may use your personal data for the following purposes:
- Processing orders and returns in our web shop
- Sending SMS notifications about delivery status
- Contacting you regarding any issues with your delivery
- Correspondence about questions and other information
- Sending offers in the form of newsletters, always with instructions on how you can unsubscribe from further mailings
- Analyzing purchasing patterns to provide relevant offers and information
- Verifying the minimum age required by law to shop online
- Announcing winners in competitions we arrange
- Sending out surveys to improve our services and offers
- Preventing misuse or other inappropriate use of our website
We store your data for as long as it is necessary to fulfill these purposes or as long as we are required to do so by law.
Thereafter, your personal data is deleted.
What are your rights?
You have the right to request information about the personal data we have about you at any time. If your data is incorrect, incomplete, or irrelevant, you can request to have it corrected or deleted. We cannot delete your data where there is a legal requirement for storage, such as accounting rules, or when there are other legitimate reasons why the data must be kept, such as unpaid invoices. You can revoke your consent for us to use the data for marketing purposes at any time by unsubscribing from our newsletter. You can also contact us by sending a letter, email, or calling. See contact details below.
Who might we share your personal data with?
When you place an order in the store with the selected payment provider as the chosen payment method, information about your order (name, price, quantity, SKU) is sent to the payment provider. When the purchase is completed, the payment provider sends the delivery and billing address back to the store. These data, along with a unique ID for the purchase, are then saved as delivery and billing data in the order in WooCommerce.
We never forward, sell, or exchange your personal data for marketing purposes to third parties.
How do we protect your personal data?
To ensure that your personal data sent to our website is not read by unauthorized persons, all such information is encrypted and sent via a secure connection.
Cookies
A cookie is a small text file that a website saves on the visitor’s computer. Cookies are used on many websites to give a visitor access to various functions. The information in a cookie can also be used to track a user’s browsing on websites that use the same cookie.
Do I have to allow cookies?
This website uses cookies for functionality critical to shopping in the store. If you block cookies, you cannot shop in the store. Without cookies, you can still view pages and articles in the store, but some functions may behave unexpectedly.
If you want to shop in the store but do not want any cookies saved on your computer when you close your browser, you can visit the page in private mode. This mode is called different things depending on your browser: “Incognito Window” (Chrome), “Private Window” (Firefox), or “InPrivate Window” (Microsoft Edge). All cookies set during the visit in private mode are then deleted from your computer when you close your browser.
How do we use cookies?
This website uses cookies to manage items in the shopping cart, login to “My Pages,” and for some functions that should only be shown once per visitor. If you close your browser and later return to the store, your settings and items in the shopping cart are saved with the help of cookies. We also use cookies to customize and make information and marketing as relevant as possible for you.
Information about login to “My Pages” is stored in a session cookie and is therefore deleted when you close your browser. Our other cookies do not store information to identify you.
We also use cookies as statistical data, for example, to see which items the same visitor looks at to offer automatic product recommendations.
Third-Party Cookies
We use Google Analytics and Ads, which also set cookies, to get a picture of how our visitors use the website and for our marketing. These cookies also do not contain identifying information about who you as a visitor are.
Our social media connections with AddThis for Facebook, Google+, X (Twitter), Tiktok and Instagram also set cookies. These cookies do not contain identifying information about who you as a visitor are.
This privacy policy was last updated: 2024-07-18.
